Support

Customer Support

This service is available only to the customers located in the following countries.
A separate contract is required if you get an user account to use this service.
[United States and Canada]
Telephone support is available 9am to 5pm EST, excluding Sony Holidays. Please call at 855-766-9797, option 3.
[Albania, Andorra, Austria, Belgium, Bosnia, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, Netherlands, Norway, Orlando islands, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen Island, Sweden, Switzerland, Turkey, United Kingdom, Vatican City]
The details of support contact, availability and levels of support can be accessed at pro.sony/c3p-support.
[Mexico, Argentina, Colombia, Peru, Chile, Panama, Puerto Rico, Ecuador]
Telephone support is available 9am to 5pm EST, excluding Sony or USA national holidays. Please call at +1-305-260-4050.
[Brazil]
Telephone support is available 9am to 5pm BRT, excluding Sony or local national holidays. Please call at +5521 2187-2318 / 2317 / 2316.
[日本]
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